1. Are your products safe?
Absolutely safe. EyeCoo contacts have been certified by the FDA, CE, and international ISO 13485 certification. Product quality has always been our top priority, so you can wear EyeCoo's contact lenses with complete confidence.
2. Is the higher the water content of the lens, the better?
When wearing contact lenses for a long time, the moisture of the lens itself will be lost due to evaporation, but the contact lens itself does not produce water. At this time, the lens will absorb tears to maintain the original moisture content. Therefore, the lower the water content, the less chance of dry eyes.
The water content of EyeCoo lenses is 40%, which is considered as low water content lenses.
Remind: If your eyes are dry, or you live in a dry environment or area, it is not recommended to wear high water content contact lenses.
3. What's the material of EyeCoo's lenses?
The main material of EyeCoo lenses is Hema + NVP, which belong to non-ionic material.
The non-ionic material is the addition of NVP ingredients, so that the lens becomes very light, thin and soft, and is not easy to produce protein precipitation. This is a non-ionic material.
Non-ionic material lenses are suitable for people with sensitive eyes and strong foreign body sensation.
4. Why the lens color different from that on website?
Lenses may vary in color and look different due to variables such as light, camera lens filters, surrounding color, original eye color/eye shape/makeup. These situations are acceptable.
5. Does EyeCoo's lenses come with prescription?
Yes, EyeCoo contact lenses are available in prescription and non-prescription. Please kindly check our prescription verification page and consult your eye doctor before purchasing.
6. Can I choose different power in one pair/box?
Sorry, we do not sell two different Prescription in one box at the moment. We don't accept any order leave note to change prescription.
If you need two different Prescription, pls order two boxes accordingly.
7. Do your products have astigmatism?
No. EyeCoo's products are currently only suitable for customers who need non prescription(0.00) and prescriptions(-1.00 to -8.00). For the safty of your eyes, if you need lenses with astigmatism, please consult a professional optometrist or your ophthalmologist.
8. Does EyeCoo have farsighted lenses?
No, EyeCoo doesn't provide farsighted lenses for now. Please kindly check your prescription before purchasing.
9. How do I choose the right contact lenses prescription for me?
First, please consult your ophthalmologist or optometry center to obtain your prescription.
In order to make it more comfortable for you to wear, please reduce your original degree by 25/50/75 degrees accarkordingly when choosing the right and left eye degree.
Remind: No need reduce degree if your prescription less than -4.00.
